| KPIs | Description | |
| Rate of Healthcare-Associated MDRO (Multidrug-Resistant Organism)/ Bloodstream Infections among all inpatients | 0 | MDRO refers to bacteria or other microorganisms that have developed resistance to multiple classes of antibiotics, making infections caused by them difficult to treat. |
| Rate of HAI (Healthcare-Associated Infections) due to CDI (Clostridium Difficile Infection) in all adult inpatients | 0 | HAI is an infection you can catch while staying in a hospital or clinic. CDI is a stomach infection, often after taking antibiotics, that causes diarrhea and tummy pain. |
| Rate of Perioperative Pulmonary Embolism or Deep Vein Thrombosis per 1,000 surgical procedures | 0.8 | Perioperative Pulmonary Embolism: A blood clot that travels to the lungs around the time of surgery, making it hard to breathe. Deep Vein Thrombosis (DVT): A blood clot that forms in the deep veins, usually in the leg, causing pain or swelling. |
| 30-Day All-Cause Unplanned Hospital Readmission Rate for Medical and Surgical Patients | 1.4% | |
| Hospital Wait Time at Point of Arrival | 95.0% | |
| First available appointment for all new Consultant or Specialist Hospital Appointment (excluding cancer) | 95.7% | |
| Seeing a doctor in emergency department or urgent care center (Door to Doctor Time) | 93.8% | |
| 24-Hour Re-Attendance Rate to the Emergency Department | 0.7% | Re-Attendance Rate: How often patients need to come back to the hospital or clinic for the same problem after their first visit. |
| Left Without Being Seen (LWBS) by an Emergency Department Doctor | 0.01% |
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